The best experience in the sky, no matter which cabin you fly. Search, book and manage your flights on the go. Check in faster and waft through security with your mobile boarding pass. Let us know what you think and how we can make our app even better. Flight cancelled today VS to London from Dubai. Communication regarding delay was dealt with terribly at airport.
When one did get on it, it was so slow as to be essentially useless. The flight attendants admitted this was an on-going complaint of passengers and were apologetic. Ive used it in the past and to be honest it wasn't great! It sufficed for basic web-browsing, WhatsApp messaging and Facebook but it was so slow I doubt very much it would've worked for Video or Phone Calls.. To be fair though, it's not just an issue for VA. I've used quiet a few in-flight WiFi systems and none of them have been comparable to anything you get on the ground. The best was probably on an American Airlines flight to Philadelphia a few months back but even that wasn't good enough for FaceTime or Skype..
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